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Wishing you a safe and happy festive season, a prosperous new year and thank you for your loyal support for 2019.

Kindly note our office closing times for the following dates.

24 December 2019 12:00
25 December 2019 Public Holiday
26 December 2019 Public Holiday
27 December 2019 13:00
30 December 2019 13:00
31 December 2019 12:00
1 January 2020 Public Holiday
2 January 2020 Company Closed

Kind Regards


December 12, 2019

Posted In: Newsletters

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It is that time of year again; homes are locked up, travels commence and the festivities begin.

We have compiled a few safety tips to bear in mind when traveling:

• Make sure all appliances, where possible, including computers, are switched off – this can prevent possible electrical fires, power surge damage as well as save on your electricity bill – especially given the load shedding crisis we are currently experiencing.

• Make sure your water & geysers are turned off – geysers and pipes can burst and cause water damage whilst you are away, and a heavy water bill may await your return.

• Remember to specify all valuables and electronics on your policy as this will insure worldwide cover for the items and peace of mind for you.

• Ensure all valuables are locked in a wall bolted safe if you are not taking them with you.

• Although you might be on holiday, thieves are not – be cautious of pickpockets and always be aware of your surroundings.

• Double check that all windows and security gates are locked and secured before leaving your home.

• Stop all deliveries and ask a friend or neighbour to collect your post. An overflowing post box is a dead giveaway that you are not home.

• If travelling abroad or locally, ensure you have the necessary travel insurance. Things such as inclement weather, sudden illness, medical emergencies, cancellation of flights, lost luggage etc. can cause substantial financial loss.

• Check your tyres, brakes and batteries before setting off on a journey

• Make sure your back up alarm battery is in a working condition so as not to be vulnerable during possible load shedding. Test your alarm system with your security company before going on holiday. Clear signage indicating that you make use of a security company may also help to discourage burglars.

• Make sure you have your Emergency Assist number saved on your cell phone in case of any roadside, home or medical emergency. Please contact us if you do not currently enjoy this extension and wish to activate same.

Please feel welcome to contact us should you have any queries or need any assistance.

Wishing you happy holidays from everyone at AIB Cape.

December 12, 2019

Posted In: Newsletters

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As you may be aware, most industries shut down over the holiday period including some motor vehicle repairers.

In the event of you having an accident or loss during this period, you may experience difficulty in finding a reputable repairer in your area over this period. Our motor claims technicians will, however, be more than happy to recommend repairers closest to you who are operational during this time.

The shortage of available repairers can negatively affect the expected repair time which could result in you being without your prized vehicle for longer than expected. We therefore recommend that, if you have included the car hire option, you consider extending your time limit (in return for additional premium) – the standard car hire period is 30 days, but this can be extended to 45 or even 60 days.

Please contact us should you wish to take up this option.

For clients who have chosen not to include the car hire benefit, you are most welcome to contact us to add the cover prior to an insured event occurring to ensure your peace-of-mind.

Ensure that your vehicle is serviced before heading out on your holiday, including tyre checks.

We wish you a safe, peaceful festive season and a prosperous 2020!

December 11, 2019

Posted In: Newsletters

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